Privacy Policy

The terms "We" / "Us" / "Our"/ ”Company” individually and collectively refer to Mobycy/Zypp, BycyShare Technologies Pvt. Ltd. and the terms "You" /"Your" / "Yourself" refer to the users.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.

This Privacy Policy is a legally binding document between you and BycyShare Technologies Pvt. Ltd. (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the App or by other means) and will govern the relationship between you and BycyShare Technologies Pvt. Ltd. for your use of the App “Mobycy/Zypp” (defined below).

This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data or information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully by using the App, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this App.

By providing us with your Information or by making use of the facilities provided by the App, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person. This Privacy Policy is a legally binding document between you and BycyShare Technologies Pvt. Ltd. (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the App or by other means) and will govern the relationship between you and BycyShare Technologies Pvt. Ltd. for your use of the App “Mobycy/Zypp” (defined below).

In order to provide the best service to you with our highly efficient operation, we may collect and use the information you provided in following ways. This privacy policy explains the way how we use the information. This policy applies to all services provided by Mobycy/Zypp, which including website, application, software and equipment and all the other services provided by Mobycy/Zypp. We pay high attention to the protection of your personal privacy. Before you use the products and services of Mobycy/Zypp, please read carefully about following contents. Please immediately stop the use of Mobycy/Zypp service, if you cannot accept all the contents of the Policy

The Information We Collect

We collect or receive information in different ways. The types of information we collect or receive depends on how you use and interact with our Services. In many cases, you can choose the information you provide to us, although certain information is required for us to provide the Services. We use and disclose this information for the purposes described further below. The types of information we collect include:

Account Information such as your name, e-mail address, telephone number and and your selfie. In order to use certain products, To avail of Mobycy/Zypp Access, we also collect government-issued ID and proof for verification purposes.
We collect and process location data when you sign up and use the Services. For example, to show you Mobycy/Zypp bikes or scooters near your location, it is necessary to collect and record the physical location of your device. Data such as the location of the bike or scooter, the routes taken by the bike or scooter, and its rental status are also necessary to provide the Services. Mobycy/Zypp also collects location data directly from Mobycy/Zypp bikes or scooters including when a Mobycy/Zypp user is riding, such as ride journey information and Personalize content on our App, including providing you reports, recommendations and feedback based on your preferences
If you link, connect, or login to Mobycy/Zypp with a third party service (e.g. Facebook), the third party service may send us information such as your profile information or friends list from that service.
When you ask for customer service, support or other assistance, you can choose to provide us with your contact information so we can better respond to your requests and we may keep information about your engagement with our support services.
Mobycy/Zypp collects information from your browser, or mobile device, which provides us with technical information such as your device’s source IP address and when you access or use the Services. We use cookies and similar technologies (like pixels and tags) to provide our Services, including to remember your settings and to gather analytics information about you. You can learn more about how we use cookies and similar technologies in our Cookies Policy.
We collect information you share on the Services such as when you participate in communities or other forums, or comment on blog entries. Depending on your camera or photo settings, Mobycy/Zypp will receive information you choose to send us such as photos of parked Mobycy/Zypp bikes or E -Scooters.
We receive information about you when we use third party partners such as marketing and advertising partners.
To help you introduce people to our Services, you can choose to use our referral service to tell a friend about our Services for a discount. When you choose to use our referral service, we will ask for your contact’s name and email address and automatically send your contact a one-time email on your behalf inviting him or her to use our Services.

Terms and Condition Cookies and Other Tracking Technologies

Like many websites and mobile applications, we use “cookies”, which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences and actions. We may also use cookies to monitor traffic, improve the App and make it easier and/or relevant for your use. Like many Apps, we use cookies, web beacons and similar technologies to record your preferences, track the use of our Apps and your exposure to our advertisements. We may also use these technologies to monitor traffic, improve the Apps and make it easier and/or relevant for your use. If you delete your cookies or if you set your browser or device to decline these technologies, some features of the App may not work or may not work as designed.

To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalized Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.

Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

We use both “session” cookies and “persistent” cookies. We do not use flash cookies, web storage, web beacons or other technology that tracks your browsing history across multiple Apps.

We use cookies for the other purposes set out below:

We use cookies to remind us who you are and to find your account information in our database when you access a Service, so you do not need to log in at every visit. This helps us to provide you with service tailored to your specific needs and interests. A cookie is created when you register for a Service
We use cookies to determine the browser the visitor uses so the Apps can be designed to work properly with the most common versions of different browsers
We use cookies in conjunction with sending you e-mail newsletters
Advertisers that place ads on the App may use cookies
We use cookies in conjunction with analysis of your use of our App and generate analytics regarding our App
We use cookies to estimate our audience size. Your browser is given a unique cookie that helps us determine whether yours is a repeat visitor a first visit.

We also use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), on our Apps. Google Analytics uses cookies or other tracking technologies to help us analyze how users interact with and use the Apps, compile reports on the Apps’ activity, and provide other services related to Apps activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring App. The Apps do not use Google Analytics to gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google click here.

We may partner with third-party advertising companies to better provide advertisements for our goods and services that may be of interest to you. These third-party advertisers may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Apps. They may collect information about your online activities over time and across different Apps and other online services. They may use this information to provide you with interest-based advertising or other targeted content. These online advertising partners do not have access to or use your name, address, e-mail address, telephone number or other personally identifiable information from us, without your consent. They may, however, use persistent identifiers to anonymously track your Internet usage across other Apps in their networks beyond these Apps. While we restrict their further use of such information, such third parties may, with sufficient data from other sources, be able to personally identify you, unknown to us.

Third-party ad serving companies and other unaffiliated advertisers also display advertisements on our Apps. As part of their service, they may place a separate cookie on your computer or utilize other data collection and tracking technologies, to collect information such as your IP address, browser type, the server your computer is logged onto, the area code and pin code associated with your server, and whether you responded to a advertisement. For a listing of the third-party companies, we may allow placing cookies to serve ads on the Apps, Many of the third party advertisers that place tracking tools on our Apps are members of programs that offer you additional choices regarding the collection and use of your information.

Please note that opting-out of advertising networks services does not mean that you will not receive advertising while using our Apps or on other Apps, nor will it prevent the receipt of interest-based advertising from third parties that do not participate in these programs. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms.

How will we collect the data?

1. Mobycy/Zypp will collect and store the information you have entered in the Mobycy/Zypp App or the information you provided to us in other sources. We will also legally collect your personal or group information from associated companies, business partners and other independent third-party sources. Your security setting in relevant sites and suppliers may limit or prevent our access to relevant information.

2. If you are willing to provide your personal information to us which means you accept that Mobycy/Zypp can save your information in necessary period for relevant uses.

All your information will be collected in a legal way and we use it in following ways

To provide the Mobycy/Zypp Service to you as you request
To track the Zypp, Bike’s and E-Scooters while riding
To upload your content to our App as you request
To permit you to update, edit, and manage your content in our App
To communicate with you about your account or transactions with us (including service-related announcements) and send you information about features and enhancements to our App
To communicate with you about changes to our policies
To communicate with you about your comment to a blog post
To personalize content and experiences on our App, including providing you reports, recommendations and feedback based on your preferences
To disclose anonymized Personal Information to disclose statistics and analytics and other details regarding the use of our App.
To optimize or improve our products, services and operations
To automatically update the App on your device
To detect, investigate, and prevent activities that may violate our policies or be illegal
To perform statistical, demographic, and marketing analyses of users of the App

Combination of Your Personal Information

We use the information from one portion of the App on other portions of the App or elsewhere in our network of Apps, apps, and other interactive features, or in reports and analysis, all of which are owned and operated by Mobycy/Zypp, and we may combine information gathered from multiple portions of the App into a single customer record or analysis or report. We also use and/or combine information that we collect off-line or we collect or receive from third party sources to enhance, expand, and check the accuracy of your customer records.

Who Do We Provide Your Information To?

Except as disclosed in this Privacy Policy, we do not disclose information about your Personal Information collected online to any companies not part of Mobycy/Zypp or its parent, subsidiaries or related entities. In no event will we sell or rent your Personal Information as part of a customer list or similar transaction.

Information may be sent to you

The necessary verification code to complete the service;

Push notifications when using the products and services;

Current information about ride cost and discount;

News, special promotions and promotional activities on Mobycy/Zypp products and services.

How Can We Transfer Your Personal Information?

Your information collected through the App may be stored and processed in the India or any other country in which Mobycy/Zypp, its Clients, Affiliates or service providers maintain facilities. Mobycy/Zypp, its Clients, Affiliates, or service providers may transfer information that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in India or other regions with laws governing data collection and use that may differ from Indian law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. Wherever your personal information is transferred, stored, or processed by Mobycy/Zypp, Mobycy/Zypp will take reasonable steps to safeguard the privacy of your personal information. By registering for and using the App you consent to the transfer of information to the US or to any other country in which Mobycy/Zypp, its Clients, Affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

Unsubscribe and Revocation of Consent

If you wish to unsubscribe to the processing of your Personal Data for Additional Purposes by Mobycy/Zypp, please click on the link “Unsubscribe” which is embedded in the relevant email in order not to receive any email in the future.

Information security and privacy protection measures

Mobycy/Zypp, including its related parties, and its associated company adopt a strict system to ensure the safety of the information we collect will not be lost, be misused and altered;

We use industry general security technologies and procedures to keep your personal information away from unauthorized access, use or disclosure;

To deliver better services and products, we may make the data available to the third party for statistical analysis. In the process of providing services, we will also use the third-party products or services. These third-party companies or individuals will only in necessary situation to use the data, and they are subject to strict confidentiality provisions of the constraints;

Please note that any security system has the potential and unknown risks.

How Long Do We Keep Your Information?

Following termination or deactivation of your account, Mobycy/Zypp, its Clients, Affiliates, or its service providers may retain information (including your profile information) and User Content for a commercially reasonable time for backup, archival, and/or audit purposes. If you have any questions about termination or deactivation of your account, please contact us directly.

Acknowledgement and Consent

By communicating with Mobycy/Zypp, using Mobycy/Zypp’s services, purchasing products from Mobycy/Zypp or by virtue of your engagement with Mobycy/Zypp, you acknowledge that you have read and understood this Notice and agree and consent to the use, processing and transfer of your Personal Data by Mobycy/Zypp as described in this Notice.

Mobycy/Zypp shall have the right to modify, update or amend the terms of this Notice at any time by placing the updated Notice on the Websites. By continuing to communicate with Mobycy/Zypp, by continuing to use Mobycy/Zypp services, purchasing products from Mobycy/Zypp or by your continued engagement with Mobycy/Zypp following the modifications, updates or amendments to this Notice, such actions shall signify your acceptance of such modifications, updates or amendments.

Links to the Other Sites

Our policy discloses the privacy practices for our own App only. Our site provides links to other Apps also that are beyond our control. We shall in no way be responsible in a way for your use of such sites.

Information Sharing

We share the sensitive personal information with any third party without obtaining the prior consent of the user in the following limited circumstances:

(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.

(b) We propose to share such information with its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our App is securely stored in our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However, the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

Grievance Redressal

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to

BycyShare Technologies Pvt. Ltd.

Grievance Officer: Rashi Agarwal

Email: help@Mobycy.com

Officer Phone: 0124-4789888

GENERAL RENTAL AND USE OF BIKE, Zypp, E-Scooters.

You must promptly report any damaged or malfunctioning Bike’s, Zypp and E-Scooters to Mobycy/Zypp via the App.

Mobycy/Zypp expressly agrees to let, and the Rider expressly agrees to take on, rental of the Bike, Zypp and E-Scooters subject to the terms and conditions set out herein. Unless otherwise indicated, all monetary values set forth in this Agreement shall be deemed to be denominated in Rupees. Please refer to user terms & conditions agreement on the app for more ride related pointers.

1 Rider is Sole User: Mobycy/Zypp and the Rider are the only parties to this Agreement. The Rider is the sole renter and is solely responsible for compliance with all terms and conditions contained herein. You understand that when you activate a e-Bike, Zypp and E-Scooters from the Location, the Zypp, E-Scooters, e-Bike, must be used only by you. You must not allow others to use a e-Bike, Zypp, E-Scooters that you have activated from the Location

2. Rider is At Least 16 Years Old: Rider represents and certifies that Rider is at least 14 years old. Minors who are at least 16 years of age may use Mobycy/Zypp Bike, Zypp, E-Scooters Share, but only if the Service is subscribed for by and under the responsibility of the minor’s parent or legal guardian. By authorizing use of the Service by a minor, the parent or legal guardian agrees s/he is fully responsible and liable for all injuries, damages, and costs and expenses arising from or related to the minor’s use of the Service and guarantees, represents, and warrants: (i) the parent’s or legal guardian’s; and (ii) the minor’s acceptance of an agreement and compliance with all terms and conditions of this Agreement as a Rider.

3. Rider is a Competent Operator: Rider represents and certifies that he/she is familiar with the operation of the Zypp, E- Scooter, Bike and is reasonably competent and physically fit to ride. By choosing to ride Bike, Zypp, E-Scooters, Rider assumes all responsibilities and risks for any injuries or medical conditions. You are responsible for determining whether conditions, including snow, hail, ice or electrical storms, make it dangerous to operate a Bike. You are advised to adjust your riding behavior and braking distance to suit the weather and traffic conditions.

4. The Zypp, E-Scooter, Bike is the Exclusive Property of Mobycy/Zypp: Rider agrees that the Bike and any Mobycy/Zypp equipment attached thereto, at all times, remain the exclusive property of Mobycy/Zypp. You must not dismantle, write on, or otherwise modify, repair or deface a Bike, any part of a Bike, or other Mobycy/Zypp equipment in any way. You must not write on, peel, or otherwise modify or deface any sticker on a Bike, Zypp, E-Scooters in any way. You must not use a Zypp, E-Scooters or bike Share equipment for any advertising or similar commercial purpose.